Questions and Answers

Regarding the MFESP Transition

Frequently Asked Questions about the Transition

The Montana Board of Regents of Higher Education (Board) is making changes to the Montana Family Education Savings Program (MFESP), Montana's Section 529 college savings program. Your Pacific Life Funds 529 College Savings Plan (Pacific Life Plan) account will be moving to the MFESP Bank Plan (Bank Plan) and/or the MFESP Investment Plan (Investment Plan). The questions and answers that follow will give you information about the new MFESP and how your money will be transferred automatically to the new investment options.

FAQ for Account Owners

FAQ for Advisers

FAQ for Employers


Account Holders FAQ

What is the transition?
The MFESP is committed to giving families the best opportunities to provide a college education for their children. With the discontinuation of the Pacific Life Plan, the MFESP decided to modify its existing offerings to bring you a variety of new investment options and other enhancements. As a result of these changes, as of December 2010, the MFESP will offer the following two Section 529 Plans:

  • The Bank Plan, which features an FDIC-insured savings account and certificates of deposit (CDs) from College Savings Bank; and

  • The Investment Plan, which features investments from The Vanguard Group, Inc. (Vanguard), a leader in low-cost mutual funds. Upromise Investments, Inc. and Upromise Investment Advisors, LLC (together, Upromise Investments) will provide distribution, recordkeeping, and administrative services for the Investment Plan. College Savings Bank will continue to serve as Program Manager.

Who is Vanguard?
Launched in 1975, Vanguard is one of the nation’s largest investment management firms and is well known for its dedication to outstanding investment performance, exceptional service, and low costs. Vanguard is committed to keeping costs low so account owners can keep more of their investment returns.

Who is Upromise Investments?
Upromise Investments is the country’s leading administrator of Section 529 college savings plans, devoted to meeting the needs of families saving for college across the country.

As an account owner, what do I need to do?
At this time, you do not need to do anything. College Savings Bank will continue to be the Program Manager and your account information, including records and assets, will automatically move to the new investment options.

Key Transition Dates

The following table details some key dates and actions during this period.
Key Dates Action
Ongoing Contact the College Savings Bank Call Center at 1-800-888-2723 if you have any questions regarding your account. Select option 3 for questions regarding the transition.
December 9, 2010 Pacific Life Funds will no longer accept contributions, transactions, or maintenance requests, including withdrawals or investment option changes, after 4 pm ET.
December 10-12, 2010 Account records are transferred. You will not have access to your account during the weekend.
December 13, 2010 First day of transaction processing by Upromise Investments. Transaction requests received in good order after 4 pm ET on Thursday, December 9 and by 4 pm ET on Monday, December 13 will be processed using unit values as off 4 pm ET on Monday, December 13. Customer service teams at College Savings Bank and Upromise Investments will be available to assist you at 1-800-888-2723.
December 14, 2010 New and improved website is available, featuring online account management for Investment Plan account owners.
December, 2010 You will receive a confirmation statement from Pacific Life detailing your account activity as of the date of the transition. You will receive a confirmation statement from Upromise Investments regarding your new investments in the Investment Plan and/or from College Savings Bank regarding your new investments in the Bank Plan (depending on how your assets move).
2011 You will begin receiving quarterly statements from the new MFESP. College Savings Bank mails quarterly statements in February, May, August and November. Upromise Investments mails quarterly statements in January, April, July and October.
NOTE: On Friday, December 10, 2010, Pacific Life Funds will calculate your current account balances, and the MFESP will reinvest those balances in your new investment options. At the time of transition, your assets may be out of the market for one or more days intil the assets are invested in the new investment options. Should this occur, you will not receive any earnings or incur any losses based on the markets.

When will the transition take place?
The transition will begin at 4 pm ET on Thursday, December 9, 2010, and is expected to be completed by Monday, December 13, 2010. The following table outlines the transition timeline.

How will the transition affect my existing accounts?
Your existing Pacific Life Plan account(s) will be transferred into either the Bank Plan, the Investment Plan, or both, depending on your current investments. Your new account(s) will be subject to the terms and conditions of the new MFESP Investment Plan Disclosure Statement or, for the Bank Plan, the MFESP 529 Plan Disclosure Statement and the College Savings Bank Product Disclosure Statement, as appropriate, which will be available at the MFESP website (mfesp.com) at the time of the transition.

How will the transition affect my existing investments?
When College Savings Bank and Upromise Investments receive your account records and assets from Pacific Life Funds, your account balance will be invested as directed by the Board. After the transition, your future contributions will be allocated to the same options, based on any standing instructions or the value of your investment options at the time of the transition. You may change your future allocations at any time.

Are there any changes to my investment costs or expenses?
The new Investment Plan will reflect an overall reduction of fees and expenses. The $25 account maintenance fee will continue to be waived for any account owner who is a Montana resident, anyone who uses an automatic investment plan (AIP) or payroll deduction, or for any account with a balance of $25,000 or more. Total annual fees on the enhanced MFESP are as follows:

  • The Bank Plan will continue to be offered without fees.

  • The Investment Plan fees will vary by Investment Option:

    Investment Option Fee
    Vanguard LifeStrategy® Growth Portfolio 0.95%
    Vanguard LifeStrategy® Moderate Growth Portfolio 0.95%
    Vanguard LifeStrategy® Conservative Growth Portfolio 0.96%
    Total Stock Market Index Portfolio 0.83%
    Total International Stock Index Portfolio 0.99%

    What are the minimum investments for the Bank Plan?
    The minimum investment levels within the Bank Plan will remain unchanged:

    • Initial contribution: $250, $500, or $1,000, depending on the option selected.

    • Subsequent contributions: $250, $500 or $1,000, depending on the option selected.

    You may also contribute smaller amounts using direct deposit from a financial institution or via payroll deduction. These amounts will be held in a savings account until the balance reaches $250, $500, or $1,000, as applicable. Please visit collegesavings.com/montana for more information.

    What are the minimum investments for the Investment Plan?

    • Initial contribution: $25 (instead of the previous $500).

    • Subsequent contributions: $25; $25 for AIP; and $15 for payroll deduction.

    Subsequent contributions will be allocated on a percentage basis, with a minimum allocation of 5% toward any portfolio (i.e., if you make a $100 contribution to your account to be allocated among three portfolios, a minimum of $5 must be allocated to each of the portfolios you selected). These minimums will not impact the mapping of your existing investments at the time of the transition.

    What will be different about the new Investment Plan?
    Highlights of the new Investment Plan include five new portfolios featuring underlying funds managed by Vanguard, lower overall costs, enhanced online access, and innovative programs that can help account owners save more, including the Upromise® service and Ugift®.


    About the new investment options:

    Investment Options from College Savings Bank Savings Option Maturity (Years) FDIC Insured 1 Description
    Three FDIC-insured CD products and one FDIC-insured savings account product offered by College Savings Bank through the Bank Plan Savings Account N/A Yes Interest rate tied to the federal funds target rate
    CollegeSure CD 1 to 22 years Yes A variable rate CD indexed to a measure of college inflation
    InvestorSure CD 5 years Yes A variable rate CD indexed to the average increase in the S&P 500 based on a formula
    Fixed Rate CD 1 and 3 years Yes Designed to keep pace with competitive rates over the term of CD

    1 The Federal Deposit Insurance Corporation (FDIC) generally insures, with respect to each FDIC-insured institution, deposit accounts (including principal and accrued interest) that are held in the same right and capacity up to the maximum amount set by federal law, currently $250,000. Contributions to the Bank Plan (including principal and any accrued interest) are insured by the FDIC on a pass-through basis to each account owner up to the maximum amount. Under applicable FDIC regulations, accounts that have the same owner and the same designated beneficiary will be deemed to be held in the same right and capacity and will be combined for purposes of the $250,000 limitation.

    Will this transition count as my once-per-year investment exchange?
    No. Federal law permits you to move existing 529 plan account assets to a different mix of investment options once each calendar year, or whenever you change the account beneficiary. Because this transition is a program-initiated change, it will not be considered your annual exchange.

    Will my existing payroll deduction instructions remain in place?
    No. Your payroll deductions will have to be re-established after the transition. Before the transition takes place you will receive a letter from the MFESP with instructions on how to re-establish your payroll deductions with your employer in a timely manner so your investments are not interrupted.

    Where can I find more information on the transition?
    Account owners will be mailed a Transition Newsletter, which outlines the transition and the new MFESP features. A copy of the newsletter is also available on the MFESP website at mfesp.com. You can always contact the MFESP at 1.800.888.2723.

    What investment options will be available after the transition?
    The Bank Plan will feature three FDIC-insured CD products and one FDIC-insured savings account product offered by College Savings Bank.

    The Investment Plan will offer five portfolios featuring Vanguard mutual funds.

    Investment Options from Vanguard Investment Options Asset Class Allocation Category
    Five portfolios featuring Vanguard mutual funds through the Investment Plan Vanguard LifeStrategy® Growth Portfolio Balanced 25%-50% Stock
    30%-55% Bond
    20%-45% Short-term Fixed Income Invesments 2
    Conservative Allocation
    Vanguard LifeStrategy® Moderate Growth Portfolio Balanced 45%-70% Stock
    30%-55% Bond
    20%-45%
    0%-25% Short-Term Fixed Income Invesments 2
    Moderate Allocation
    Vanguard LifeStrategy® Growth Portfolio Balanced 65%-90% Stock
    10%-35% Bond
    0%-25% Short-term Fixed Income Invesments 2
    Moderate Allocation
    Vanguard Total Stock Market Index Portfolio Stock 100% Stock (Domestic) Large Blend
    Vanguard Total International Stock Market Index Portfolio International 100% Stock (International) Foreign Large Blend

    NOTE: 2. The Short-Term Fixed Income Investments consist of the bonds held by Vanguard Short-Term Investment-Grade Fund and any money market instruments held by Vanguard Asset Allocation Fund, two of the underlying Vanguard funds in which the Vanguard LifeStrategy Portfolios invest.

    How will my money move to these new investments?
    The following tables show how the assets in each investment option of your Pacific Life Plan account will be moved to the new options in the enhanced MFESP. Note: Depending on your existing investments, there may be cases in which your assets are mapped into accounts in both the Bank Plan and the Investment Plan.

    Investment mapping: Pacific Life Plan (PL) Portfolio Optimization Funds/ Money Market

    If you are currently invested in... Your assets will be moved to:
    PL Portfolio Optimization Agressive Fund - Vanguard LifeStrategy (LS) Growth Portfolio
    PL Portfolio Optimization Moderate Agressive Fund - 50/50 Blend of Vanguard LifeStrategy (LSS) Moderate Growth and Vanguard LifeStrategy (LS) Growth Portfolios
    PL Portfolio Optimization Moderate Fund - Vanguard LifeStrategy (LS) Moderate Growth Portfolio
    PL Portfolio Optimization Moderate-Conservative Fund - Vanguard LifeStrategy (LS) Conservative Growth Portfolio
    PL Portfolio Optimization Conservative Fund College Savings Bank Savings Account -
    PL Money Market Fund -

    As of July 2, 2010, assets invested in certain other Pacific Life Plan portfolios were moved to the College Savings Bank Savings Account as an interim action. If you were invested in the Pacific Life Funds listed below, following the transition your assets will be moved to new investment portfolios available under the Bank Plan and/or the Investment Plan that most closely match your original investment goals.

    Investment mapping: Other Pacific Life Funds

    If as of July 2, 2010, you are currently invested in... Your assets are currently invested in: Following the transition, your assets will be moved to:
    Bank Plan Investment Plan
    Small-Cap Growth, Mid-Cap Growth, Large-Cap Growth, Growth LT, Large-Cap Value, Mid-Cap Equity, Real Estate, Comstock College Savings Bank Savings Account - Vanguard Total Stock Market Index Portfolio
    International Large Cap, International Value College Savings Bank Savings Account - Vanguard Total International Stock Index Portfolio
    Inflation Managed, Short Duration Bond, Managed Bond College Savings Bank Savings Account College Savings Bank Savings Account -

    Can I maintain my existing account in the Pacific Life Plan?
    No. Pacific Life Funds has determined that it will no longer provide 529 investment services to the MFESP, and the Pacific Life Plan will be discontinued. To simplify recordkeeping for account owners and provide the best possible service, account records and assets will be moved to the existing Bank Plan or the new Investment Plan as noted above under “How will my money move to these new investments?”.

    Are investments in the Bank Plan guaranteed?
    Contributions to the Bank Plan are principal protected and FDIC insured. Contributions to the Bank Plan, including principal and any accrued interest, are insured by the FDIC on a pass-through basis to each account owner up to the maximum amount allowed by law, currently $250,000. Under applicable FDIC regulations, accounts that have the same owner and the same designated beneficiary will be deemed to be held in the same right and capacity and will be combined for purposes of the $250,000 limitation.

    Are investments in the Investment Plan guaranteed?
    No. Investment returns are not guaranteed, and you could lose money by investing in the Investment Plan. For additional information following the transition, please refer to the MFESP Investment Plan Disclosure Statement, which you will receive separately or online at montanasaves.com.

    If, as of July 2, 2010, you were invested in… Your assets are currently invested in: Following the transition, your assets will be moved to: Bank Plan Investment Plan

    What does this transition mean to my account?
    Your account assets will be automatically invested in portfolios featuring mutual funds managed by Vanguard in the Investment Plan and/or in the FDIC-insured savings deposit option offered by College Savings Bank in the Bank Plan.

    How will I know my assets were transferred successfully?
    You will receive confirmation statements prior to and after the transition:

    • A confirmation statement from Pacific Life will reflect the account balance in your Pacific Life Plan account(s) on the day of the transition.

    • A confirmation statement from College Savings Bank and/or Upromise Investments will detail the transition of your assets into the Bank Plan and/or the Investment Plan, as appropriate. The new statement(s) will confirm your account balance and specify how your assets have been invested following the transition.

    • The transaction amount indicated on your closing statement from Pacific Life will match your aggregate opening account balance on the statements from College Savings Bank and/or Upromise Investments.

    How can I make future contributions to my account(s)?
    You will be able to contribute to your account(s) in a variety of ways including check, electronic funds transfer (EFT), AIP, or payroll deduction (if available through your employer). You may also contribute through a rollover or transfer from another education savings vehicle, like a Coverdell Education Savings Account, an UGMA/UTMA account, or another qualified tuition program. Please be sure to make all future checks payable to “MFESP, CSB as Manager” or “MFESP Investment Plan” depending on the MFESP Plan to which you are contributing.

    NOTE: Contributions by check made payable to “Pacific Life Funds” received after 4 pm ET on December 9, 2010 will not be processed and will be returned to the sender.

    How will future contributions be allocated among investments?
    Currently, you specify the exact dollar amount to be invested in each investment option. After the transition, new contributions will be automatically allocated among the new investment options on a percentage basis. Here’s how it will work:

    • If your account is actively funded by regularly scheduled AIP from your bank account, your contributions will be invested on a percentage basis according to your previously selected investment allocations.

    • If your account is not actively funded by regularly scheduled payments, your future contributions will be allocated based on your account balances as of Friday, December 10, 2010, unless you indicate otherwise with each new contribution.

    For example, if you currently have $750 in the PL Portfolio Optimization Moderate and $250 in the Comstock Large-Cap Value, after the transition you’ll have $750 in the Vanguard LifeStrategy Moderate Growth Portfolio and $250 in the Vanguard Total Stock Market Index Portfolio. Your future contributions would be invested 75% in the Vanguard LifeStrategy Moderate Growth Portfolio and 25% in the Vanguard Total Stock Market Index Portfolio. After the transition, you will be able to see your allocations by logging on to your account. You may have funds, based on your current allocations, which move to both the Investment Plan and the Bank Plan. You will always be able to change the way your future contributions are allocated at any time after the transition by completing an Account Maintenance Form.

    Can I change my investment options after the transition?
    Yes, subject to federally imposed limitations. If you would like to choose different investment options after the transition, you can do so as long as you have not already made an exchange in 2010 - that is, if you have not already reallocated your existing MFESP investments among the Program's investment options. When your investments are automatically moved to new investments as part of the transition, it does not count as your annual exchange. You can change the way your future contributions are allocated at any time after the transition.

    Will the MFESP continue to offer state income tax benefits?
    Yes. As was the case prior to the transition, Montana taxpayers will be entitled to an annual $3,000 deduction to adjusted gross income per taxpayer ($6,000 if married, filing jointly), in computing their Montana state income tax, based on eligible contributions to the MFESP.

    When can I access my account online?
    Beginning Tuesday, December 14, 2010 at 9 am ET, you will be able to open new Investment Plan accounts online, view account balances, make contributions, exchanges, or qualified withdrawals, and update account information at montanasaves.com. Information on Bank Plan accounts will be available at collegesavings.com/Montana.

    Will my AIP instructions carry over to my new MFESP account(s)?
    If you have active AIP instructions at the time of the transition, those instructions will automatically carry over and can be applied to your account(s) in the new MFESP. However, if any clarification of or change to your AIP instructions becomes necessary in connection with the transition, the MFESP will contact you.

    (FOOTNOTE) 3 Contributions to an MFESP account owned by the taxpayer, the taxpayer's spouse or the taxpayer's child or stepchild (if the child or stepchild is a Montana resident at the time of the contribution) are deductible in computing Montana adjusted gross income for the tax year in which they are made. Contributions may be subject to recapture in certain circumstances, such as a non-qualified withdrawal or a withdrawal or distribution from an account that was opened within three years prior to the date of the withdrawal or distribution (Recaptured Withdrawal). If the account owner is no longer a Montana taxpayer at the time of a Recaptured Withdrawal, the Program Manager or its service provider may withhold the potential recapture tax from the Recaptured Withdrawal.

    NOTE: 4. A plan of regular investment cannot assure a profit or protect against a loss in a declining market.

    Will I use the same website to access my account(s)/get information?
    Following the transition there will be a new website for the MFESP, mfesp.com, where you can access information regarding both the Bank Plan and the Investment Plan. Each Plan will also have its own website following the transition:

    • Bank Plan: collegesavings.com/Montana.

    • Investment Plan: montanasaves.com.

    The first time you go to log on, you'll re-register with your new account number and create a new password. Re-registering for access, beginning at 9 am ET on Tuesday, December 14, 2010, should take just a few minutes using the easy onscreen instructions. You will need your zip code, Social Security number, and your account number from either your old Pacific Life Plan account or your new Investment Plan account (which will be on the confirmation statement you receive following the transition). Following re-registration, you will be able to access your account online.

    Who do I contact if I have more questions?
    For more information about the MFESP, call 1.800.888.2723 or, following the transition, visit us online at mfesp.com.

    New programs to help you save more

    The MFESP is pleased to offer two popular services to Investment Plan account owners: Ugift and Upromise.

    Ugift®: Put college savings on your wish list! With Ugift, you can invite family and friends to celebrate occasions with a gift contribution to your Investment Plan account. Simply log on to www.montanasaves.com following the transition, click on the Ugift link, and follow the simple directions to create an email invitation.

    Upromise®: Want to earn even more money for college? When you join the Upromise service, things you do every day can add to your college savings. This service costs nothing to join, and when you link your Upromise and Investment Plan accounts, your earnings will be automatically transferred on a periodic basis ($25 minimum).

    NOTE: 5. Upromise is an optional service offered by Upromise, Inc., is separate from the MFESP and is not affiliated with the State of Montana or the Program Manager. Terms and conditions apply to the Upromise service. Participating companies, contribution levels, and terms and conditions are subject to change at any time without notice. Go to upromise.com to learn more.

    For more information about the MFESP, call 1-800-888-2723 or visit www.mfesp.com following the transition to obtain an Enrollment Kit. Each Enrollment Kit includes a Disclosure Statement that discusses investment objectives, risks, charges, expenses, and other important information; read and consider it carefully before investing.

    If you are not a Montana taxpayer, consider before investing whether your or the beneficiary’s home state offers any state tax or other benefits that are only available for investments in such state’s qualified tuition program. In addition, you should periodically assess, and if appropriate, adjust your Section 529 Plan investment choices with your time horizon, risk tolerance, and investment objectives in mind.

    The MFESP is sponsored by the State of Montana and administered by the Montana Board of Regents of Higher Education (Board), as sole trustee of the Montana Family Education Savings Trust (Trust). The Board selected College Savings Bank to serve as Program Manager for the MFESP.

    Following the transition, the MFESP will consist of two Section 529 plans, the Bank Plan (Bank Plan) and the Investment Plan (Investment Plan). When you invest in these plans, you are purchasing portfolio units issued by the Trust. Following the transition, College Savings Bank will continue to serve as the MFESP Program Manager. Upromise Investments, Inc. (UII) will provide distribution services and Upromise Investment Advisors, LLC (UIA) will provide recordkeeping and administrative support services for the Investment Plan. UII, UIA, and Upromise, Inc. are affiliates. Vanguard will serve as the investment manager for the underlying mutual funds comprising the Investment Plan’s portfolios. The portfolios, although they invest in mutual funds, are not mutual funds. Investment returns are not guaranteed, and you could lose money by investing in the Investment Plan. For additional information following the transition, please refer to the Investment Plan Disclosure Statement.

    College Savings Bank, as Program Manager, will continue to support all aspects of the day-to-day operations of the Bank Plan, including marketing, recordkeeping and administrative support. The Bank Plan offers four portfolios that invest in either a College Savings Bank-issued CD or a savings account. CDs may be subject to early withdrawal penalties. Generally, contributions to the Bank Plan, including principal and accrued interest, are insured by the FDIC on a pass-through basis to each account owner up to the maximum amount set by federal law, currently $250,000. Under applicable FDIC regulations, accounts that have the same owner and the same designated beneficiary will be deemed to be held in the same right and capacity and, as such, will be combined for purposes of the $250,000 limitation. Please refer to the MFESP 529 Plan Disclosure Statement and the College Savings Bank Product Disclosure Statement for additional information.

    Financial Advisers FAQ

    In December 2010, the Pacific Life Funds 529 College Savings Plan (Pacific Life Plan) will be discontinued. Your clients’ assets will be moved within the Montana Family Education Savings Program (MFESP) either to portfolios in the new MFESP Investment Plan (Investment Plan) or to the newly named MFESP Bank Plan (Bank Plan) offered by College Savings Bank (or, depending on your clients' existing investments, to portfolios in both the Investment Plan and the Bank Plan). The Investment Plan will offer multiple investment portfolio choices that invest in mutual funds from The Vanguard Group, Inc. (Vanguard), one of the nation’s leading investment managers. College Savings Bank will continue as the Program Manager for the MFESP, including the Investment Plan.

    The Montana Board of Regents of Higher Education (Board) and College Savings Bank remain committed to helping investors save money for future college expenses - while making the conversion process as straightforward and convenient as possible. Your clients do not need to do anything at this time.

    For more information about the transition, see Frequently Asked Questions for Account Owners.

    What is the transition? The MFESP is committed to giving families the best opportunities to provide a college education for their children. With the discontinuation of the Pacific Life Plan, the MFESP decided to modify its existing offerings to bring account owners a variety of new investment options and other enhancements. As a result of these changes, as of December 2010, the MFESP will offer two Section 529 plans:

    • The Bank Plan (previously known as the College Savings Bank 529 Program) features an FDIC-insured savings account and certificates of deposit (CDs) from College Savings Bank; and

    • The Investment Plan features investment options from Vanguard, a leader in low-cost mutual funds. Upromise Investments, Inc. and Upromise Investment Advisors, LLC (together, Upromise Investments) will provide distribution, recordkeeping, and administrative services for the Investment Plan.

    Who is Vanguard?
    Launched in 1975, Vanguard is one of the nation’s largest investment management firms and is well known for its dedication to outstanding investment performance, exceptional service, and low costs. Vanguard is committed to keeping costs low so account owners can keep more of their investment returns.

    Who is Upromise Investments?
    Upromise Investments is the country’s leading administrator of Section 529 college savings plans, devoted to meeting the needs of families saving for college across the country.

    What do my clients need to do?
    At this time, they do not need to do anything. College Savings Bank will continue to be the Program Manager and your clients' account information, including records and assets, will automatically move to the new investment options.

    When will the transition take place?
    The transition will begin at 4 pm ET on Thursday, December 9, 2010, and is expected to be completed by Monday, December 13, 2010. See the table at the end of these FAQs for a transition timeline.

    When will client accounts be transferred?
    The transfer will take place on or around December 10, 2010. The transition from the Pacific Life Plan will take place automatically, and your clients’ new accounts will be established based on their account information and investment balances as of the close of business on Friday, December 10, 2010. Clients will not need to change any portfolio allocation. Investments in the current program will be moved automatically to the most similar investments in the appropriate Plan within the new enhanced MFESP, as determined by the Board.

    Will I remain associated with my clients' accounts after the transfer? No, Pacific Life Funds will not provide any broker information during the transfer. Following the transition, your clients will work directly with the MFESP to manage their accounts.

    If all fees are waived for transferred accounts, what type of compensation will a broker/dealer receive?
    Broker/dealers holding agreements with College Savings Bank will receive a commission as outlined in the broker/dealer agreements for accounts in the Bank Plan. There will be no ongoing commissions associated with the Investment Plan.

    For fee-based advisors, what type of compensation will they receive?
    College Savings Bank commissions are not paid out of the investable assets of the client so fee-based advisors can receive the commission that College Savings Bank pays for accounts in the Bank Plan. There are no such compensation arrangements within the new Investment Plan.

    Will this affect the way my clients will receive information regarding their MFESP accounts?

    • Bank Plan: Advisors will continue to receive duplicate transaction confirmation and account statements for clients invested in any of the options within the Bank Plan.

    • Investment Plan: Account owners will receive transaction confirmations and/or quarterly and annual account statements, as appropriate, depending on their transactions during the measurement period. Clients can also request that their advisor continues to receive duplicate statements (as an interested party) by completing the appropriate forms after the transition.

    What is my role following the transition?
    The Investment Plan is a Plan sold directly to investors. Assets transferring to College Savings Bank will also be considered direct investments. In some circumstances College Savings Bank may be able to re-assign you (the Advisor) to an account. Call 1.800.888.2723 for additional information.

    Where can I obtain additional information?
    A transition newsletter that outlines the new MFESP features will be mailed to you before the transition and posted on the MFESP website at www.mfesp.com. You can also contact the MFESP at 1.800.888.2723.

    Key Transition Dates

    The following table details some key dates and actions during this period.
    Key Dates Action
    Ongoing Contact the College Savings Bank Call Center at 1-800-888-2723 if you have any questions regarding your account. Select option 3 for questions regarding the transition.
    December 9, 2010 Pacific Life Funds will no longer accept contributions, transactions, or maintenance requests, including withdrawals or investment option changes, after 4 pm ET.
    December 10-12, 2010 Account records are transferred. You will not have access to your account during the weekend.
    December 13, 2010 First day of transaction processing by Upromise Investments. Transaction requests received in good order after 4 pm ET on Thursday, December 9 and by 4 pm ET on Monday, December 13 will be processed using unit values as off 4 pm ET on Monday, December 13. Customer service teams at College Savings Bank and Upromise Investments will be available to assist you at 1-800-888-2723.
    December 14, 2010 New and improved website is available, featuring online account management for Investment Plan account owners.
    December, 2010 You will receive a confirmation statement from Pacific Life detailing your account activity as of the date of the transition. You will receive a confirmation statement from Upromise Investments regarding your new investments in the Investment Plan and/or from College Savings Bank regarding your new investments in the Bank Plan (depending on how your assets move).
    2011 You will begin receiving quarterly statements from the new MFESP. College Savings Bank mails quarterly statements in February, May, August and November. Upromise Investments mails quarterly statements in January, April, July and October.
    NOTE: On Friday, December 10, 2010, Pacific Life Funds will calculate your current account balances, and the MFESP will reinvest those balances in your new investment options. At the time of transition, your assets may be out of the market for one or more days intil the assets are invested in the new investment options. Should this occur, you will not receive any earnings or incur any losses based on the markets.

    For more information about the MFESP, call 1-800-888-2723 or visit www.mfesp.com following the transition to obtain an Enrollment Kit. Each Enrollment Kit includes a Disclosure Statement that discusses investment objectives, risks, charges, expenses, and other important information; read and consider it carefully before investing.

    If you are not a Montana taxpayer, consider before investing whether your or the beneficiary’s home state offers any state tax or other benefits that are only available for investments in such state’s qualified tuition program. In addition, you should periodically assess, and if appropriate, adjust your Section 529 Plan investment choices with your time horizon, risk tolerance, and investment objectives in mind.

    The MFESP is sponsored by the State of Montana and administered by the Montana Board of Regents of Higher Education (Board), as sole trustee of the Montana Family Education Savings Trust (Trust). The Board selected College Savings Bank to serve as Program Manager for the MFESP. Following the transition, the MFESP will consist of two Plans, the MFESP Bank Plan (Bank Plan) and the MFESP Investment Plan (Investment Plan). When you invest in these Plans, you are purchasing portfolio units issued by the Trust.

    Following the transition, College Savings Bank will continue to serve as the MFESP Program Manager. Upromise Investments, Inc. (UII) will provide distribution services and Upromise Investment Advisors, LLC (UIA) will provide recordkeeping and administrative support services for the Investment Plan. UII, UIA, and Upromise, Inc. are affiliates. Vanguard will serve as the investment manager for the underlying mutual funds comprising the Investment Plan’s portfolios. The portfolios, although they invest in mutual funds, are not mutual funds. Investment returns are not guaranteed, and you could lose money by investing in the Investment Plan. For additional information following the transition, please refer to the Investment Plan Disclosure Statement.

    College Savings Bank, as Program Manager, will continue to support all aspects of the day-to-day operations of the Bank Plan, including marketing, recordkeeping and administrative support. The Bank Plan offers four portfolios that invest, in either a College Savings Bank-issued CD or a savings account. CDs may be subject to early withdrawal penalties. Generally, contributions to the Bank Plan, including principal and accrued interest are insured by the FDIC on a pass-through basis to each account owner up to the maximum amount set by federal law, currently $250,000. Under applicable FDIC regulations, accounts that have the same owner and the same designated beneficiary will be deemed to be held in the same right and capacity and, as such, will be combined for purposes of the $250,000 limitation. Please refer to the MFESP 529 Plan Disclosure Statement and the College Savings Bank Product Disclosure Statement for additional information.

    Employers FAQ

    The Montana Board of Regents of Higher Education (Board) is making changes to the Montana Family Education Savings Program (MFESP). Pacific Life Funds 529 College Savings Plan (Pacific Life Plan) assets and accounts will be moving to the MFESP Bank Plan (Bank Plan) and the new MFESP Investment Plan (Investment Plan).

    The questions and answers that follow will give you information about any changes or adjustments that your company might need to keep payroll deductions rolling smoothly.

    For more information about the transition, see Frequently Asked Questions for Account Owners.

    Will the MFESP continue to support payroll deduction? Yes. The MFESP will continue to support payroll deduction contributions via ACH direct deposit and check.

    • Bank Plan account owners: The Bank will be communicating with your employees who have active payroll deductions to coordinate the necessary instructions to continue their payroll deductions into the Bank Plan.

    • Investment Plan account owners: A letter will be sent to your employees before the transition with instructions on setting up their payroll deductions with the Investment Plan. The Payroll Deduction Form will also be available online at montanasaves.com and by calling 1.800.888.2723. This form will include new routing information for you to submit your employees’ funds.

    What is the minimum contribution amount for payroll deduction?
    The minimum contribution through payroll deduction to the Bank Plan will remain $25 per pay period, per account. The minimum an employee can contribute to an Investment Plan account through payroll deduction will be $15 per pay period, per account.

    Will the MFESP charge employers to set up and maintain payroll deduction?
    No. There are no fees associated with payroll deduction for employers.

    What changes can my company expect related to payroll deduction? The only changes will be to the remittance process for payroll deductions. You will receive new instructions for remitting payroll deduction contributions via ACH.

    • Payroll deduction payments by ACH: Payroll deduction will cease on Thursday, December 9, 2010 and start again on Tuesday, December 14, 2010. A letter will be sent to employees so that there will be little or no interruption to their investments. Enclosed with their letter will be a Payroll Deduction Form, which the employee will need to complete, sign, and forward to your office. This form will provide you with the new remittance instructions.

    • Payroll deduction payments by check: Beginning Monday, December 13, 2010, mail checks and employee contribution instructions to the new administrator’s address listed on the following page. No other changes are required.

    What happens if I don’t update my payroll system with the new ACH instructions?
    If you don’t remit ACH payments in accordance with the updated instructions, the contributions will be rejected by the Program’s custodian.

    Are affected employees being notified of the payroll deduction changes?
    Yes. The MFESP is notifying all affected account owners (i.e., those whose employers transmit contributions via ACH direct deposit) by mail shortly before the transition. The letter explains that in order to restart payroll deduction the account owner must provide his/her employer with updated instructions as outlined on the Payroll Deduction Form.

    Whom do I contact if I have questions regarding payroll deduction changes? For specific payroll deduction questions on the Bank Plan or the Investment Plan, call 1.800.888.2723.

    Plan mailing addresses

    By U.S. mail By registered, certified, or overnight mail

    MFESP Investment Plan
    P.O. Box 219448
    Kansas City, MO 64121-9448

    MFESP Investment Plan
    2534 Madison Avenue, 3rd Floor
    Kansas City, MO 64108

    MFESP Bank Plan
    College Savings Bank
    P.O. Box 3769
    Princeton, NJ 08543

    MFESP Bank Plan
    College Savings Bank
    5 Vaughn Drive
    Princeton, NJ 08540

    For more information about the MFESP, call 1-800-888-2723 or visit www.mfesp.com following the transition to obtain an Enrollment Kit. Each Enrollment Kit includes a Disclosure Statement that discusses investment objectives, risks, charges, expenses, and other important information; read and consider it carefully before investing.

    If you are not a Montana taxpayer, consider before investing whether your or the beneficiary’s home state offers any state tax or other benefits that are only available for investments in such state’s qualified tuition program. In addition, you should periodically assess, and if appropriate, adjust your Section 529 Plan investment choices with your time horizon, risk tolerance, and investment objectives in mind.

    The MFESP is sponsored by the State of Montana and administered by the Montana Board of Regents of Higher Education (Board), as sole trustee of the Montana Family Education Savings Trust (Trust). The Board selected College Savings Bank to serve as Program Manager for the MFESP. Following the transition, the MFESP will consist of two Plans, the MFESP Bank Plan (Bank Plan) and the MFESP Investment Plan (Investment Plan). When you invest in these Plans, you are purchasing portfolio units issued by the Trust.

    Following the transition, College Savings Bank will continue to serve as the MFESP Program Manager. Upromise Investments, Inc. (UII) will provide distribution services and Upromise Investment Advisors, LLC (UIA) will provide recordkeeping and administrative support services for the Investment Plan. UII, UIA, and Upromise, Inc. are affiliates. Vanguard will serve as the investment manager for the underlying mutual funds comprising the Investment Plan’s portfolios. The portfolios, although they invest in mutual funds, are not mutual funds. Investment returns are not guaranteed, and you could lose money by investing in the Investment Plan. For additional information following the transition, please refer to the Investment Plan Disclosure Statement.

    College Savings Bank, as Program Manager, will continue to support all aspects of the day-to-day operations of the Bank Plan, including marketing, recordkeeping and administrative support. The Bank Plan offers four portfolios that invest, in either a College Savings Bank-issued CD or a savings account. CDs may be subject to early withdrawal penalties. Generally, contributions to the Bank Plan, including principal and accrued interest are insured by the FDIC on a pass-through basis to each account owner up to the maximum amount set by federal law, currently $250,000. Under applicable FDIC regulations, accounts that have the same owner and the same designated beneficiary will be deemed to be held in the same right and capacity and, as such, will be combined for purposes of the $250,000 limitation. Please refer to the MFESP 529 Plan Disclosure Statement and the College Savings Bank Product Disclosure Statement for additional information.

    © 2010 Montana Family Education Savings Program and College Savings Bank. All rights reserved. InvestorSure and CollegeSure are registered trademarks of College Savings Bank. S&P 500 is a registered trademark of The McGraw-Hill Companies, Inc. Upromise, the Upromise logo, and Ugift are registered service marks of Upromise, Inc. Vanguard and LifeStrategy are registered trademarks of The Vanguard Group, Inc. All other trademarks, service marks, or registered trademarks are the property of their respective owners.

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